Frequently Asked Questions about Loans
VEHICLE LOANS
For how long can I finance a new car?
At DuGood, we allow our members to finance their new vehicle for up to 84 months. Other terms are dependent on the age of the vehicle. Check out our rates page for current terms.
What’s the difference between leasing and buying?
Leasing a car allows you to drive a vehicle without making a large down payment or taking out a loan. There are restrictions including mileage. While you’re leasing, you'll make monthly payments directly to the dealership. When your lease expires, you can return the car or choose to buy it.
Buying a car is typically a better investment long term. Although your down payment and monthly payment might be higher, you can drive your vehicle without restrictions. Once you've paid your loan, you are the owner of your vehicle.
For how long can I finance a used car?
The term on a used car loan depends on the age of the vehicle. Give us a call or check out our rates page for current terms.
Can I refinance my car?
If your auto loan is with another lender, you are smart to compare your rate with DuGood's current auto loan rates and see if we can save you money. Apply online or call our Lending Center today at (409) 899-3430 extension 249.
I want to refinance my car loan from another lender. Do I need an appraisal on my auto?
In most cases, an appraisal of your car is not necessary. DuGood will determine the value of the car during your application process. If you have specific questions, please call our Lending Center at (409) 899-3430 extension 249.
When do I need an inspection processed on a RV?
You will need an inspection if the registration has expired or the RV is from out of state.
Please note: an original inspection sticker is required if the RV is from out of state.
What financing option is best for me?
A shorter term payment plan is a good fit if you want to pay less in interest and save more money. But if a lower monthly payment is more important, a longer term payment plan might be the best fit for you.
Do I need credit life and disability insurance?
Credit Life and Disability Insurance is not required to fund your auto loan. However, it’s a great product to have. If you become sick, disabled, or pass away; it will take care of your loan payments.
What is GAP Insurance?
Vehicles can depreciate in value. If you’re in an accident and your insurance company doesn’t cover the total loss, GAP Insurance will pay the remaining balance on your loan.
If I payoff my auto loan, can I pick up the title that day or do I need to make an appointment?
DuGood does require you to make an appointment at least 1 business day in advance in order to have a title released upon payoff of a loan. The titles are not kept in our branch locations and must be retrieved first.
Normally, DuGood requires holding your title for 10 days after the loan is paid in full. Once the 10 day hold period is up, the title is sent to you at your address on file. An exception can be made if you are selling the vehicle and are paying the loan off with cash or certified funds.
If you have any questions or would like to set an appointment, call our Lending Center at (409) 899-3430 extension 249.
What is the minimum age to apply for a loan?
You must be at least 18 years old.
What is the minimum credit score to get approved with DuGood?
In order to get approved, your credit score should be at least 550 or higher.
What credit bureaus are used for loan requests?
We use Equifax and TransUnion.
Does DuGood finance mobile homes?
No. DuGood does not offer financing for mobile homes at this time.
Can I purchase GAP Insurance for my RV?
Yes. GAP Insurance is available to purchase for your RV.
Is there a cap on the year model of a RV?
Yes. DuGood cannot finance any RV with a year model older than 2002.
HOME LOANS
What kind of mortgage loans do you offer?
DuGood offers conventional financing with in-house servicing. We can also assist borrowers in obtaining government mortgage loans. Please contact one of our experienced Mortgage Lenders to review your options.
What is a Conventional Loan?
A conventional loan is one that is not insured by the Federal Housing Administration or the Veterans Administration.
How much can I afford?
Generally speaking, you want your new mortgage payment (including taxes & insurance) and all monthly debts not to exceed 41% of your gross monthly income.
How much money do I need for a down payment and closing?
At DuGood you can get up to 95% Conventional financing, which means you must have at least 5% of the sales as down payment plus closing cost. Closing cost can be negotiated with the seller in your contract.
One of our real estate professionals can assist you with estimated cost based on the sales price of the property, of course the actual amount will depend on your negotiations with the seller.
What financing option is best for me?
A shorter term payment plan is a good fit if you want to pay less in interest and save more money. But if a lower monthly payment is more important, a longer term payment plan might be the best fit for you.
What is a Home Equity Loan?
A Home Equity Loan is a loan that allows a home owner to borrow money (for any purpose), against the equity of their home. In Texas, all loans against the home cannot exceed 80% of the value of the home.
Can I refinance my current Mortgage as a Home Equity Loan?
Yes, the primary reason members refinance their home loans with DuGood is our low rates and low closing costs.
What is the maximum term on a Home Equity Loan?
DuGood offers Home Equity Loans with terms up to 30 years.
Can I have more than one Home Equity Loan on my home?
No. In Texas, you are allowed to have only one Home Equity Loan at a time on your home, and you can only do a Home Equity Loan every 12 months.
Which Home Equity loan option is best for me?
A shorter term loan is recommended if you want to pay less in interest. This will help save you money. But if lower monthly payments are more important, a longer term loan might be better for you.
How can I use Home Equity loan?
Have a big expense coming up? You can use a Home Equity loan for any purpose, such as:
- Consolidating your debt
- Remodeling your house
- Paying for college, a wedding, or once in a lifetime trip
- and more
Are payments required on an interim construction loan?
Yes, we require monthly "interest only" payments during the construction.
Can I get a fixed rate on a construction loan?
Yes, we offer fixed rates for 12 months.
How much of a down payment is required on a land loan?
The required down payment is 20%
What terms are available on land loans?
We finance up to 15 years.
PERSONAL LOANS
What is the maximum term for Personal Loans?
At DuGood, you can finance a Personal Loan for up to 48 months.
Is there a maximum amount for Personal Loans?
Yes. The maximum amount you can finance is $20,000 if you meet certain qualifications.
To find out what you qualify for, apply online or call us at (409) 899-3430, extension 249.
What if I need more than $20,000 for my Personal Loan?
If you currently have a mortgage, we have other options available. Contact us to find out about a Home Equity loan or Home Owners Express loan.
Is there any penalty for paying off Personal Loans early?
No, there are no pre-payment penalties.
What are the best ways to use a Personal Loan?
You can use a Personal Loan for just about any purpose:
- Debt consolidation
- Home remodel
- Furniture and appliances
- Getting married
- Having children
- Funerals
- Christmas shopping
- Take a vacation
- Veterinarian care
- Cosmetic surgery
- Vision care
- Dental care
- and more
How do I activate my credit card or change my credit card PIN?
Please call (855) 615-5740 to activate a credit card or change your credit card PIN.
How do I report a lost or stolen credit card?
Please call (855) 615-5740 to report a lost or stolen credit card.
Where do I pay my credit card bill?
Log in to online banking and select your credit card account on the My Accounts screen of online banking. Here, you will be able to view your statements, transaction history, and pay your bill.
Does your credit card offer any insurance protection for rentals or luggage when traveling?
No. Our credit cards do not offer any type of insurance for rentals or luggage at this time.
How long will it take to get my credit card?
Stop by your local branch, and you may be able to get approved in just a few minutes and walk out the door with your card.
Mailed credit cards should be receive it in 7-10 business days after approval.