All one-time transactions will be declined. Recurring transactions will be approved.
Currently, only debit cards are supported by CardValet within Online Banking and the DuGood mobile app. The standalone CardValet app, available in the App Store and Google Play, allows you to add multiple debit and credit cards.
There is no limit to the number of cards you can add to the standalone CardValet app.
If using CardValet in Online Banking: the new debit card will be automatically added and the old card removed. There is nothing that you will have to do.
If using the standalone CardValet app: The new card number must be registered. The replacement card is added to the enrolled user’s profile via Menu > Manage Portfolio > Add Card. The old card cannot be removed but rather the user can unmanage the card via Manage Portfolio.
If using CardValet in Online Banking, only debit cards that are on the currently logged-in account will be available.
If using the standalone CardValet app, cardholders can register multiple cards within a single CardValet account. Additional cards can be added within the Menu > Manage Portfolio > Add Card screen.
ATM transactions are categorized within the Others merchant type.
CardValet works with the most recent mobile operating software, as well as the past two generations of Android and iPhone devices.
The app automatically logs the user off after 10 minutes of inactivity.
My location is only effective for the enrolled user. To limit the dependent's card, the user can use the Region Location feature. The user can set up to 3 regions using the map to designate the area. The regions are effective for all users with the same card number.
