ACCESSIBILITY STATEMENT

DuGood Federal Credit Union is always working to enhance our site and increase accessibility and usability for all of our members and visitors, including those with disabilities. Our accessibility efforts are based on the World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Contact Us

If you need further assistance, you can reach us by phone, email, or visit a local branch during our regular business hours.

In Person

All branch locations are wheelchair accessible and offer easy open doors. All locations, except our Edison Plaza branch, offer drive-up teller windows.

ATMs

The ATMs at our branch locations have Braille controls and a headphone jack to provide audio instructions to help guide you through a transaction.

Online

DuGood strives to comply with best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) 2.1. Our website currently meets the standards of Level AA accessibility. We monitor the site regularly to maintain this, however; if you find any problems, please contact us immediately so we can work toward resolving the issue. 

Our conformance claims extend to pages within the dugood.org domain. We may partner with third parties that offer additional links that may include pages, blogs, portals, plug-ins, widgets, and PDF documents that may not meet WCAG 2.1 requirements and may not be accessible to all. Please notify us should you have any problems, and we will work with our third party to resolve any performance issues.

Should you have any questions or concerns about accessibility or the DuGood website, please contact marketing@dugood.org or call 409-923-1486. We’ll be happy to help you.